Description

JOB DESCRIPTION

Are you ready to make a meaningful impact in the world of workers' compensation? Join ESIS, a leader in risk management and insurance services, where your skills and talents can help us create safer workplaces and support employees during their times of need. At ESIS, we're dedicated to providing exceptional service and innovative solutions, and we're looking for passionate individuals to be part of our dynamic team. If you're eager to advance your career in a collaborative environment that values integrity and growth, explore our exciting workers' compensation roles today and discover how you can contribute to a brighter future for employees everywhere!

Reporting to the Claims Team Leader, the ESIS Senior Nevada Claim Representative is responsible for investigating and resolving workers' compensation claims promptly, equitably, and in accordance with established best practices. This role handles complex and intricate claims, requiring advanced expertise and judgment.

Key Responsibilities:

• Claims Management:
  Investigate, evaluate, and manage workers' compensation claims from initiation to resolution, ensuring compliance with relevant laws, regulations, and company policies. Handle more complex claims requiring advanced skills and experience.
• Communication:
  Serve as the primary contact for injured workers, employers, medical providers, and other stakeholders. Provide clear, professional, and timely communication throughout the claims process.
• Investigation:
  Conduct thorough investigations, including gathering statements, reviewing medical records, and analyzing accident reports to determine compensability and liability.
• Decision-Making:
  Make timely and accurate decisions regarding claim acceptance, denial, or settlement based on case facts and applicable laws.
• Documentation:
  Maintain organized and detailed claim files, documenting all activities, communications, and decisions within the claims management system.
• Cost Control:
  Monitor and manage claim costs, including medical expenses, indemnity payments, and legal fees. Ensure appropriate reserves are established and maintained.
• Compliance:
  Ensure adherence to state-specific workers' compensation laws, regulations, and reporting requirements.
• Customer Service:
  Provide exceptional service by addressing inquiries, resolving issues, and delivering timely updates on claim status.
• Collaboration:
  Work closely with internal teams, including legal, medical, and risk management professionals, to achieve optimal claim outcomes.

Requisition #: 30372

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