Cognizant
Hong Kong, Hong Kong
(on-site)
Posted
3 days ago
Job Function
Financial Services
Description
Key Responsibilities- Responsible as the onsite delivery lead for the customer in Hong Kong.
- Lead project governance, milestone tracking, risk mitigation, and steering committee participation.
- Collaborate with customer business and technology stakeholders to align on priorities, scope, and execution timelines.
- Coordinate and manage offshore delivery teams (based in India) across product, engineering, QA, and implementation.
- Work closely with strategic implementation partner to ensure a seamless, joint delivery model.
- Ensure proper documentation, communication, and escalation channels are maintained across all phases of the project.
- Oversee UAT planning, cutover preparation, and post go-live support.
- 12+ years of experience in IT project management, with at least 5 years in insurance domain delivery.
- Hands-on experience leading core platform or claims transformation projects, preferably in life and health insurance.
- Strong understanding of Hong Kong health insurance landscape, including:
- VHIS (Voluntary Health Insurance Scheme)
- Group & Individual Reimbursement workflows
- Pre-authorisation, direct billing, and top-up claims
- Familiarity with ICD, PCS coding standards and regulatory guidelines
- Fluency in Cantonese is mandatory; professional-level English is required.
- Proven ability to manage offshore teams, especially India-based product and implementation functions.
- Strong communication, leadership, and program governance capabilities.
- Familiarity with project management tools like JIRA, Confluence, MS Project, etc.
- Experience working with Hong Kong insurers or large transformation programs in APAC.
- Understanding of STP (straight-through processing), provider network management, or adjudication engines.
- PMP, PRINCE2, or equivalent certification.
- Bachelor's degree in Engineering, IT, Business, or related domain.
Job ID: 80946006
