Description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The HR Operations Intern will provide essential support as our organization transitions to a new learning management system. In this capacity, the intern will contribute to content preparation, communications, documentation, testing, and various system validation tasks. This role offers a unique opportunity for professional development and practical experience during a critical organizational project.

Key Responsibilities:

• Review and update notification emails for facilitated classes, including tailoring customized communications.
• Update course descriptions for GAIG-created classes, covering both instructor-led and eLearning modules.
• Assist in evaluating content to determine what should be migrated to the new learning management system and what should be archived.
• Support the project team by validating data and transcripts to ensure accuracy.
• Help manage content review status across business units and subsidiaries, which involves:
  
  • Maintain and update tracking logs
  • Assist with communications to stakeholders
• Through this internship, the individual in this role will gain hands-on exposure to enterprise learning systems and participate in a large-scale system transition. They will develop experience in supporting content readiness and change management initiatives, acquire a foundational understanding of learning data and transcripts, and learn to consider user experience aspects.

Skills & Qualifications:

• Exceptional attention to detail and strong organizational abilities
• Comfort working with documentation, spreadsheets, and tracking tools
• Excellent written communication skills
• Interest in learning systems, HR technology, communications, or change management

Business Unit:
AFG Human Resources

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers .

*Excludes seasonal employees and interns.
Requisition #: R8798

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