Description

JOB DESCRIPTION

Role Purpose
The Claims and Customer Service Assistant is responsible to support claims adjusters/examiners while process claims and handle a variety of other administrative responsabilities for senior staff members to ensure accuracy and timely processing.
Key Responsabilities
• Receive, collect and organize all relevant documents to set up new claims, process mail, input notes/diary entry using the claims system in accordance with company policies and guidelines to provide timely service.
• Communicate with adjusters, claimants, the insured, and other relevant parties to ensure accurate registry of new claims.
• Handle all telephone inquiries regarding claims and provide information as requested inlcuding explain the process of submitting a claim to a customer.
• Manage some administrative duties like scheduling meetings/travel and complete company resports as required.
• Process payments, as authorized.
• Perform special projects and other related duties as assigned.


Requisition #: 26788

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